Osom Survey

About

A conversational survey platform that uses AI to conduct community diagnostics through natural WhatsApp dialogues. Organizations create themed questionnaires and a GPT-4o chatbot engages citizens, collects concerns and proposed solutions, evaluates severity, and auto-categorizes responses using semantic embeddings. Multi-tenant architecture supports multiple NGOs and municipalities with isolated data and dashboards.

Highlights

• AI-driven conversational interviews via WhatsApp integration
• Automatic response categorization using pgvector semantic embeddings
• Multi-tenant platform with per-organization dashboards and analytics
• GPT-4o function calling for structured data extraction from natural dialogue
• Severity scoring and demographic data collection with visual analytics